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Reporting Issues in Adlington

Adlington Town Council is here to support the community, but many day-to-day issues are handled by other local authorities. Reporting problems to the right organisation helps get them resolved more quickly. Use the guide below to make sure your report reaches the correct place.

Emergencies and Crime

If there is an immediate danger to life or property, always call 999.

For non-emergency crime, anti-social behaviour, or suspicious activity, contact Lancashire Police by calling 101 or reporting online via their website. This includes things like vandalism, theft, noise complaints, and ongoing disturbances.

Roads, Highways and Street Issues

These are managed by Lancashire County Council.

Report issues such as:

  • Potholes or damaged roads
  • Broken or faulty streetlights
  • Damaged pavements or kerbs
  • Blocked road drains or flooding on roads
  • Traffic light faults

You can report these quickly online via the Lancashire County Council website. They also provide updates on repair times.

Bins, Waste and Environmental Issues

These services are the responsibility of Chorley Council.

Contact Chorley Council for:

  • Missed bin collections
  • Replacement bins or recycling boxes
  • Fly-tipping or dumped rubbish
  • Street cleaning issues
  • Pest control concerns

Most of these can be reported online through the Chorley Council website for faster response.

Parks, Open Spaces and Grounds Maintenance

Chorley Council manages most public parks and green spaces.

Report:

  • Damaged play equipment
  • Overflowing litter bins in parks
  • Grounds maintenance issues
  • Dog fouling concerns

If the issue relates specifically to a Town Council-managed asset, you can also contact Adlington Town Council directly.

Housing and Council Tax

These are also handled by Chorley Council.

Contact them for:

  • Council tax queries or support
  • Housing applications or homelessness support
  • Environmental health concerns (such as noise or unsafe housing conditions)

Public Transport

Bus services and supported transport fall under Lancashire County Council, while train services are operated by national rail providers.

Contact the relevant transport provider directly for delays, complaints, or service issues.

When to Contact Adlington Town Council

You can contact Adlington Town Council if:

  • You are unsure who to report an issue to
  • The matter relates to a local Town Council project or initiative
  • You want to raise a broader concern about the community

While the Town Council may not fix every issue directly, it can help guide you or raise concerns with the appropriate authority on your behalf.

✔️ Top Tip

When reporting any issue, include:

  • Exact location (postcode or nearby landmark)
  • Photos (if possible)
  • A clear description of the problem

This helps the relevant authority respond more quickly and effectively.

If you’re ever unsure, start with Adlington Town Council, we’re here to help point you in the right direction.